Frequently Asked Questions
How do I place an order?
There are a number of ways you can get in touch to place an order. You can call us on 07966070970, email us at hello@cakesbylottiemcphees, fill out our contact form or you can message us via Facebook or Instagram.
Do you offer delivery?
All my cakes are hand delivered free of charge within the north east (subject to distance). There is a small charge for deliveries through the tunnel.
How far ahead do I need to order?
At least two weeks notice is best for celebration cakes, but I can accommodate orders at short notice dependent on availability. For wedding cakes, at least 3 months notice is required, and is subject to availability.
Do you bake gluten/dairy/egg/nut free cakes?
Unfortunately I don't cater for allergen free cakes. I can bake my cakes without nuts, but i am unable to guarantee there hasn't been any cross contamination.
What is the best way to cut our cake?
You can find our cake cutting guide here
Do you offer cake tasting?
What are your prices?
You can find a general guide to our wedding cake prices and our celebration cake prices